Support Options

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Press the + button for contact details, cost etc.

Type:

You, or your friends and family, can access free and confidential advice on drug, alcohol and mental health problems via Action on Addiction's email, phone line or web chat services.

They do not work with referral agents and provide the following services:
- Addiction programme using an interpersonal group therapy treatment model at residential houses in Wiltshire. They also offer a 4-7 day recovery programme for adults 18+ who are in abstinence-based recovery from addiction
- Community programmes in Liverpool, Essex, and Wiltshire.
- Recovery management and aftercare support in various locations (Wiltshire, Chelsea, Liverpool, Braintree & Wickford)
- M-PACT (Moving Parents and Children Together) family support programme comprising of ten sessions
- Detoxification

Cost:

£17k over 6 week programme for the residential programme in Wiltshire
– Family 4-day programme £500 total
– community programmes differ per area, council funding can be obtained.

Who:

For friends and family and adults looking for residential rehab or community-based programmes for addictions.

Contact

Telephone: 0300 330 0659

Opening Time: Opening Times: Web Chat: 9:00 am - 3:00 pm, M-F (closed on Bank Holidays)

Location: Physical

Address: Wiltshire, Liverpool, Essex, London

Type:

Services:
- ADFAM@HOME: 6 Remote one-on-one support or counselling sessions via Zoom/telephone. Apply to the waiting list on their website (6-week wait on average)
- Family therapy
- Blog/forums
- Bereavement & domestic violence support & information
- Tons of helpful information and resources, guides and videos on their website for families and professionals
- Use their database to search for online support groups, helplines, and local support

Cost:

Free

Who:

For family members and carers of people with drug & alcohol issues. Also a good resource for frontline workers and professionals who work with this group.

Contact

Opening Time: Location: Virtual & Physical

Address: Several locations based on your postcode

Type:

Services: offer a mixture of therapy approaches including Cognitive Behaviour Therapy [CBT] and Person Centred Counselling. They can help you with: Anxiety; Depression; LGBT+ Issues Including Transitioning. This is a particular area of special interest and expertise for them; Bereavement & Loss; Thoughts of self harm and suicide [please note they are not a crisis service]; Intrusive Thoughts; Stress; Relationship Issues; Any other issues; Forum and Newsletter

Cost:

Paid (£20/£25); or free depedning on circumstances

Who:

LGBTQI+

Contact

Telephone: 01325 97 88 10

Opening Time:

Location: UK Wide

ARCUS LGBT CIC, 46 Montrose Street,
Darlington, DL1 1JU

Cost:

Each counsellor shows a cost on their profile once you click on one.

Who:

Anyone looking to be connected to a therapist.

Contact

Telephone: 01455 883 300

Opening Time: 10:00 am - 4:00 pm, M-F

Location: Physical

Address: Several locations based on your postcode

Type:

Services: Advice/Information; Advocacy; Campaigning/Activism; Counselling; Gender; Healthcare; Helpline; Self-help/Support Group; Social Group

Who:

"Black, Asian and Minoritised Ethnicities Trans People/People with gender histories"

Contact

Type:

Services: Advice/Information; Advocacy; Befriending/1:1; Campaigning/Activism; Counselling; Disability; Domestic Abuse; Education; Equal Opportunities/Discrimination; Events; Faith; Gender; Harassment; Healthcare; Helpline; Infrastructure/Community Development; Mental Health; Networks; Policy/Representation; Pride; Publications; Research; Self-help/Support Group; Sexual Health; Sexual Violence; Social Group; Volunteering

Cost:

Free & Paid

Who:

Bisexual Men; Bisexual Women; Black, Asian and Minoritised Ethnicities; Gay Men; Lesbians/Gay Women; Men; Non-UK Residents; People of Faith; People over 50; People with disabilities; Women; Young People

Contact

Telephone: 07410 969577

Opening Time:

Location: London, Birmingham

Type:

Services: Advice/Information, Befriending/1:1, Domestic Abuse, Drop-in Service, Education, Speakers for Events, Gender, Helpline, Mental Health, Pride, Resource Library, Self-help/Support Group, Social Group, Training, Volunteering

Cost:

Free & Paid

Who:

For All LGBT+ Communities, Men, Women, Young People

Contact

Opening Time:

Office Hours: 11 - 4 (meeting times for groups check on website)

 

Location:Northern Ireland

 

23-31 Waring St, Belfast, United Kingdom

Type:

Services:
- Training
- Newsletters
- Resources
- Online/in-person events
- Courses
- Telephone befriending services
- Podcasts
- Ebooks
- Helpline
- CareLine: For adults only, anywhere in the UK/Isle of Man. Ask to speak to a CareLine advisor. They will take your details and pass them on to someone who will contact you in 48 hours

Cost:

Free

Who:

For those looking for support with family-related issues.

Contact

Telephone: 029 2081 0800

Opening Time: Opening Times: Helpline: - 10:00 am - 5:00 pm, Monday - 9:00 am - 5:00 pm, Tu-Th - 9:00 am - 4:30 pm, Fri CareLine: 9:00 am - 4:30 pm, M-F

Location: Virtual

Address: Virtual

Type:

Services:
- Ambassador of Hope: Mental health training programme for organisations & workplaces
- Hub of Hope App
- Training courses
- Resources

Cost:

Free

Contact

Opening Time: Location: Virtual

Address: Virtual

Type:

Services: Advice/Information, Advocacy, Befriending/1:1, Campaigning/Activism, Counselling, Drop-in Service, Education, Employment, Equal Opportunities/Discrimination, Events, Gender, Harassment, Healthcare, Helpline, Policing, Policy/Representation, Pride, Publications, Research, Resource Library, Self-help/Support GroupmSocial Group, Training

Cost:

Free & Paid

Who:

"For Trans People/People with gender histories,
Young People"

Contact

Opening Time:

Office 09:00-17:00 Monday to Friday,

 

Support and advocacy 24/7;  

 

Also group meeting times: 2nd and 4th Mondays Blackpool,

1st and 3rd Tuesdays Preston,

2nd Wednesday Blackburn,

4th Wednesday Accrington,

all from 6.30pm to 9pm, and the

3rd Wednesday Darwen from 7.30pm to 9pm

 

Location: Group meetings in Blackburn, Blackpool, Preston, Accrington, Keighley, and Darwen

Type:

Services:
- Membership
- Resources
- Events
- Training

Cost:

Free

Who:

For those looking for resources on how to integrate positive mental health practices in the workplace.

Contact

Telephone: 0845 4780 775

Opening Time: Location: Virtual

Address: Virtual

Type:

You can search their website to find the following services in different areas:
- Adult community services (one-to-one and support groups) throughout England
- Young people support
- Support for families and carers
- Supported housing
- Employment
- Criminal justice

Cost:

£350/day
Local Council referral possible

Who:

For those looking for a variety of paid services across England.

Contact

Opening Time: Location: Physical

Address: Several locations based on your postcode

Type:

Services: Advice/Information, Befriending/1:1, Counselling, Domestic Abuse, Education, Events, Gender, Helpline, Mental Health, Self-help/Support Group, Sexual Violence, Social Group, Training, Volunteering

Cost:

Low cost specifically

Who:

For All LGBT+ Communities, Non-UK Residents, People over 50, People with disabilities, Young People

Contact

Telephone: 07908 553744

Opening Time:

Monday - Thursday 9:00am - 9:30pm;

 

Friday - Saturday - 9:00am - 4.30pm

 

Location: London

 

"56-60 Grove Road, Walthamstow, London E17 9BN"

Type:

Detoxification - supported housing - outreach - mental health services - street engagement.

Cost:

You will need to contact them directly via email for cost structures.

Contact

Telephone: 020 3668 9270

Type:

Services:
- Helpline
- In-person meetings/groups
- Virtual Meetings
- Members-only Online Forum: Full of useful information, help and support from people going through similar issues

Cost:

Free

Who:

For family members and friends affected by someone’s drug use or related behavioural problem.

Contact

Telephone: 0207 4984 680

Opening Time: Opening Times: Calls are normally answered daily 1-4pm and 6-9pm

Location: Virtual & Physical

Address: Several locations based on your postcode

Type:

Services: They hold three meetings every month. Meetings are confidential, and offer a friendly and relaxed place in which to talk.

Cost:

Free

Who:

Parents of LGBTQI+ children

Contact

Opening Time:

"recently resumed meetings in person at their Battersea venue on the fourth Saturday of the month (12 noon to 3.30pm) which includes a lunch.

On the second Saturday of the month, FTL-T is specifically aimed at parents of transgender children. The group recognises that there are some issues that are specific to transgender people and their families and which may not be relevant to the wider group.

This is a Zoom meeting, from 11am-12.30pm. Apart from these two meetings, there is a third meeting via Zoom on the third Wednesday of the month, from 6-7pm."

 

Location: London

Type:

Services:
- Parenting/relationship support groups
- In-depth advice on their website
- Befriending services
- Helpline
- Email support: Aims to reply within 24 hours, weekdays only (no bank holidays)
- Online forums
- Live Online Chat

Cost:

Free

Who:

Mainly for family members seeking advice and support for family-related situations, like a child with a mental illness, disruptive behaviour, etc.

Contact

Opening Time:

Helpline: - 9:00 am - 9:00 pm,

 

M-F - 10:00 am - 3:00 pm,

 

Weekends (except Scotland)

 

Online Chat: - 1:30 pm - 9 pm, M-F

 

Location: Virtual & Physical

 

Address: Several locations based on your postcode

Type:

Services: Campaigning/Activism, Helpline, Policy/Representation, Publications, Self-help/Support Group

Cost:

Free

Who:

All LGBT+ Communities

Contact

Telephone: 0300 688 0368

Opening Time:

Confidential helpline (check website, some days not available)

 

OPEN 10:00 – 20:00 WEDNESDAY and THURSDAY;

 

OPEN 10:00 – 18:00 FRIDAY and SATURDAY

 

Location: UK wide (Bristol mainly)

 

"FFLAG, PO Box 495, Little Stoke, Bristol, BS34 9AP"

Type:

"Services: Advice/Information
Advocacy
Befriending/1:1
Campaigning/Activism
Counselling
Disability
Domestic Abuse
Education
Equal Opportunities/Discrimination
Events
Faith
Gender
Harassment
Healthcare
Helpline
Housing/Homelessness
Immigration
Infrastructure/Community Development
Mental Health
Networks
Policing
Policy/Representation
Research
Resource Library
Self-help/Support Group
Sexual Health
Sexual Violence
Social Group
Substance Misuse
Training
Volunteering"

Cost:

Free

Who:

"Men
Non-UK Residents
People over 50
People with disabilities
Trans People/People with gender histories
Women
Young People"

Contact

Telephone: 07718 836382

Opening Time:

The first Wednesday of the month 6 - 8pm

 

Location: North of Ireland and the bordering counties of the Republic of Ireland

Type:

Services: 
 - Call, text, or email FRANK anytime for confidential information about drugs, and they will get back to you
- Use the live chat service on the website 7 days a week (limited hours)
- Look for support near you here: https://www.talktofrank.com/get-help/find-support-near-you 
- Look up drug information using their A-Z guide on drugs here: https://www.talktofrank.com/drugs-a-z

Cost:

Free

Who:

For those looking for honest information on all types of drugs, and/or support services near them.

Contact

Telephone: 0300 123 6600

Opening Time: Opening Times: Live chat: 2:00 pm - 6:00 pm, 7 days a week

Location: Virtual

Address: Virtual

Type:

The programmes run for 6-24 weeks at first, depending on which one the service user is most suited for. The support groups are a continuous rolling programme. Service users can start their first week by joining an existing group.

The Freedom Recovery Centre provides the following services:
- Day programme
- Step-down programme
- Counselling
- Reiki healing
- Accommodation

Cost:

Charge unknown, but do accept local council-funded care

Who:

For adults looking for day or residential programmes for alcohol and drug misuse, or counselling or support groups for other areas.

Contact

Opening Time: Location: Physical

Address: London, Catford

Type:

Services: Advice/Information, Advocacy, Domestic Abuse, Gender, Harassment, Helpline, Policing, Policy/Representation, Publications, Research, Resource Library, Sexual Violence

Cost:

Free

Who:

"For All LGBT+ Communities
Black, Asian and Minoritised Ethnicities, Men, Non-UK Residents, People of Faith, People over 50, People with disabilities
Women
Young People"

Contact

Opening Time:

Office open 10-5 weekdays.

 

Hate Crime Helpline line open 10-4.00 weekdays.

 

DV National Helpline Monday-Friday 10:00-5:00,

 

Wednesday & Thursday 10:00-8:00

Type:

Services: Awareness, Professional and Educational Services (Staff Training, Wide-range consultancy, Speakers/panellists, Therapists and Councelors Network, Workshops, lectures and assemblies), Youth & Communities Services (Youth work, Residentials and trips, Mentoring, Parents and Carers groups, Helplines comssioned by Nottingham and Sheffield, Volunteering, Activitst Network, Arts projects for young people, Group therapy), Public Engangement (Blog)

Cost:

Free & Paid

They have an online updated directory with Therapists and Councellors all over England: https://docs.google.com/document/d/1CLv9POxH1A1ocwH6Y9tTS8a6NeCeZwkaysHv405QOCQ/edit

Who:

Anyone

Contact

Opening Time:

 

Monday, Tuesday and Thursday 2-7pm

 

Wednesday and Friday 10-3pm

 

Location: Nottingham and Sheffield

Type:

Services:
- Private residential, outpatient and day recovery programmes for alcohol, drug and behaviour disorders, like gambling, food, sex and internet addiction. They use a combination of therapies, such as group & one-on-one counselling, aftercare services, etc.
- Detox services require abstinence, and they do NOT use a 12-step programme

Contact the admissions manager by telephone or email for an assessment and programme details.

Cost:

For example (28-day minimum attendance):
– Notting Hill (£17,800)
– Cotswold (£11,800)

Who:

For those looking for private rehab for their addiction or behavioural issue.

Contact

Telephone: 0808 250 2638

Opening Time: Location: Physical

Address: London, Notting Hill Bristol Gloucestershire, Cotswolds

Type:

"Services: Advice/Information
Advocacy
Campaigning/Activism
Counselling
Equal Opportunities/Discrimination
Events
Gender
Helpline
Self-help/Support Group
Social Group"

Cost:

Free

Who:

For All LGBT+ Communities

Contact

Telephone: 07593 444677

Opening Time:

Location: Hastings and Rother, East Sussex

Type:

You can use their website to conduct a mental health or addiction assessment on yourself or someone else, and to inform yourself on the above issues better.

Cost:

Free

Who:

For anyone who wants to self assess whether they have an addiction or mental health issue via an online service.

Contact

Opening Time: Location: Virtual

Address: Virtual

Type:

This is a website designed by survivors for survivors.

Hope after Suicide Loss provides a professional service with survivor-led values.

Cost:

Free

Who:

HOPE offers free open-ended support to overcome the isolation experienced by those bereaved by suicide who are 18 years and over.

Contact

Telephone: 07531 087 623

Opening Time:

Location Physical: Bury St Edmunds, Lowestoft, Ipswich Virtual Address Physical: Details will be provide when necessary Virtual

Type:

Services:

- Homeless service: 2-step programme

- Drug and addiction service: ODAAT (One Day At A Time) is a holistic programme that uses a combination of therapies and focuses on abstinent recovery. It is a 5-stage process, and individuals must be willing to commit to a full 6 months

Cost:

£600/wk for 1st stage programme/rehab (3 months)
– £580/wk for 2nd stage (3 months)
– Aftercare for a year of ongoing counselling is free

Who:

For those who experience homelessness or are recovering addicts.

Contact

Telephone: 020 7713 7655

Opening Time: Location: Physical

Address: London, Islington London, Kennington Manchester

Cost:

No costs to use the directory. There may be a cost depending on the services you chose.

Contact

Type:

Services: Newsletter (http://eepurl.com/chhAKP), Online Forum, Good F&Q document on Qu'ran and sexuality

Cost:

Free & Peer Groups

Who:

Muslim LGBTQI+

Contact

Telephone: 07367 772633

Opening Time:

 

 

Location: London

159 Mile End Road
London E1 4AQ

Type:

"Services: Advice/Information
Advocacy
Campaigning/Activism
Counselling
Equal Opportunities/Discrimination
Helpline
Infrastructure/Community Development
Mental Health
Policy/Representation
Self-help/Support Group
Training"

Cost:

Free

Who:

For All LGBT+ Communities

Contact

Opening Time:

Helpline is Mon-Fri 9-4pm

 

Location: South West of England

Type:

"Services: Providing a Helpline and Information service
1-2-1 Support and buddying
Delivering social and support opportunities for LGBT+ people
Supporting organisations to reduce the barriers that LGBT+ people experience when accessing services
Influencing decision making to ensure that the voices of LGBT+ people are amplified and acted on
Raising awareness of the needs of LGBT+ people by delivering training"

Cost:

Free

Who:

For All LGBT+ Communities

Contact

Telephone: 07788 295521

Opening Time:

helpline for information and support from

 

Mondays to Wednesdays 9 am – 4 pm: 07788 295521

 

Location: Lancashire, including Blackburn with Darwen and Blackpool

 

" Lancashire LGBT, Suite 1, Derby House, Lytham Rd, Fulwood,, Preston, United Kingdom"

Type:

Services: Helpline, Councelling services and outdoor activities

Cost:

Free or £10 for counselling sessions

Who:

For All LGBT+ Communities

Contact

Telephone: 0800 840 2069

Opening Time:

24 Hour Answerphone Service;

and live only

 

Mon 7PM-9PM & Wed 7PM-9PM

 

Location:1 The Kingsway Swansea SA1 5JQ

Type:

"Services: Advice/Information
Advocacy
Befriending/1:1 and Talking Theerapies
Campaigning/Activism
Counselling
Domestic Abuse
Drop-in Service
Education
Equal Opportunities/Discrimination
Events
Gender
Harassment
Healthcare
Helpline
Mental Health
Policy/Representation
Pride
Publications
Research
Resource Library
Self-help/Support Group
Sexual Health HIV testing
Sexual Violence
Social Group
Substance Misuse
Training
Volunteering"

Cost:

Free

Who:

For All LGBT+ Communities

Contact

Telephone: 0345 3 30 30 30

Opening Time:

8.30am - 10pm

 

Location:Manchester and Greater Manchester

 

"LGBT Foundation, PO Box 5577, Manchester, M61 OTT"

Type:

Services: Advice/Information, Befriending/1:1 support and counselling, Campaigning/Activism, Counselling, Events, Healthcare, Helpline, Immigration, Mental Health, Publications, Self-help/Support Group, Sexual Health, Social Group

Cost:

Free & Paid

Who:

"For All LGBT+ Communities People over 50"

Contact

Opening Time:

Mon-Fri 9am-5pm;

 

Helpline Tue & Wed 12-9pm;

 

Thu & Sun 12-5pm

 

Location:Scotland

 

"LGBT Foundation, PO Box 5577, Manchester, M61 OTT"

Type:

Walk-in appointments are available every day; the DDAT will usually see the first four people. They will assess if you need a detox, housing, etc., and can refer you to various clinics if needed (funded by yourself or via local council benefits, like income & housing).

Cost:

Free

Who:

Those with substance abuse issues seeking support for various needs.

Contact

Opening Time: Location: Physical

Address: Local Council Offices. First come, first served walk-in appointments on a daily basis (M-F)

Type:

"Services: Advice/Information
Campaigning/Activism
Education
Equal Opportunities/Discrimination
Gender
Harassment
Helpline
Pride
Self-help/Support Group
Volunteering"

Cost:

Free

Who:

"For Ace Spectrum Communities
All LGBT+ Communities
Black, Asian and Minoritised Ethnicities
Intersex/Variations in Sex Characteristics (VSC)
Men
Non-UK Residents
People of Faith
People over 50
People with disabilities
Women
Young People"

Contact

Telephone: 0845 652 2674

Opening Time:

"First Saturday of each month 11am to 1pm"

 

Location: Manchester and Greater Manchester

" BB2 4EN Blackburn, UK"

Type:

After initial contact via the phone or email, there is an assessment, and you may or may not be offered a place to stay at Maytree. Maytree provides a calm and safe environment where suicidal feelings can be discussed in one-on-one sessions with staff and volunteers trained to help.

Volunteers are 'befrienders', not necessarily medical professionals. They may well still be counsellors or have had some form of training, but the purpose of Maytree is to befriend others and build trust by sharing each other's stories. They see themselves as the middle person between crisis helplines and hospital admissions.

There is no charge, but the stay is limited to a one-off 4-night, 5-day period. No doctor referral is required. Volunteers also prepare freshly-made food, and residents can interact with each other, go for walks, write, paint, and more.

Note: The residential centre is not currently open for stays, but they still offer phone and email support.

Cost:

Free

Who:

For those 18+ contemplating suicide for various reasons, such as a result of bereavement or other mental health issues.

Contact

Telephone: 0207 263 7070

Opening Time: 24/7/365

Location: Virtual & Physical

Address: London, Finsbury Park

Type:

Search their website or contact them to be connected with the following services:
- Rehabilitation
- Adult & older people’s mental health
- Residential
- Community & wellbeing

Cost:

Free

Who:

For anyone looking for residential, wellbeing or adult/older adult mental health services in North East England.

Contact

Telephone: 0191 217 0377

Opening Time: Location: Physical

Address: North East of England

Type:

Does not advise people on their personal circumstances; not a helpline.

Cost:

Free

Contact

Telephone: 020 7803 1100

Opening Time: Location: Virtual

Address: Virtual

Type:

Services: 
- Focuses on providing advice on welfare benefits, managing money and debt, and mental health care and treatment through their online partner website, Mental Health & Money Advice
- Offers financial information and support to those suffering from mental health issues and friends/family members trying to help someone manage their finances.

Cost:

Free

Who:

For anyone (parents, carers, etc.) looking for general advice, information, or support for mental health, and in particular, money advice and online peer support.

Contact

Opening Time: Location: Virtual

Address: Virtual

Type:

"Services: Advice/Information
Advocacy
Helpline
Housing/Homelessness
Immigration
Self-help/Support Group
Social Group
Training"

Cost:

Free, maybe paid too at some point (not sure)

Who:

For All LGBT+ Communities and Non-UK Residents

Contact

Opening Time:

Mon-Fri

 

Location:London

 

Unit 2.4, The Green House, 244-254 Cambridge Heath Road E2 9DA London, UK

Type:

"Services: Advice/Information
Befriending/1:1; Campaigning/Activism; Domestic Abuse; Education; Employment; Equal Opportunities/Discrimination; Events; Gender; Harassment; Healthcare; Housing/Homelessness; Legal Advice; Mental Health
Networks; Outdoors/Sports; Pride; Self-help/Support Group
Sexual Violence; Volunteering"

Cost:

Free

Who:

"For Bisexual Women
Black, Asian and Minoritised Ethnicities
Lesbians/Gay Women
Non-UK Residents
People over 50
Trans People/People with gender histories
Women
Young People"

Contact

Telephone: 07958 145 666

Opening Time:

"Open: Mondays & Wednesdays 9.30am-5pm. Advice services still available both face-to-face and online."

 

Location: London

 

"Durham Road Resource Centre, 86 Durham Road, Islington, London

 

N7 7DT & ​ Church Street Neighbourhood Centre, Cherwell House, Penfold Street, Westminster, London NW8 8PT"

Type:

"Services: 
- National phone line: You can call their info line for general mental health support and information
- National web support: Tips on how to support others by providing an extensive list of issues, with each highlighting the various support services available
- Legal line
- Local Minds (125 of them): They help over 390,000 people across England and Wales. Their services include supported housing, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending
- For those feeling suicidal or needing to talk to someone right away, on the ""need urgent help now"" page, they refer people to the Samaritans helpline and other telephone helplines
- A to Z Mental Health issues page is handy for further information and resources"

Cost:

Free

Who:

Particularly well-suited for friends and family of those struggling with mental health as there is a wealth of handy information available, and help can be provided around legal issues as well.

Contact

Telephone: 0800 123 3393

Opening Time: 9am-6pm, Mon-Fri

Location: Virtual & Physical

Address: Several locations based on your postcode

Type:

Services: Awareness, Trianing, Advocacy workshops, Transadvocay, Online support, Peer mentoring, Support groups, Volunteering, People of Colour specific sessions, Phone counceling, Online support, In person, Newsletter, Suicide prevention, Peer mentoring

Cost:

Free

Who:

Anyone over 18

Contact

Telephone:  01273 234839

Opening Time:

Online chat opening times change every week:

 

Thursday 12th May 2022
12:00pm – 1:30pm
5.30pm – 7:30pm

 

Friday 13th May 2022
12:00pm – 1:30pm (Trans and Non-Binary specific session)
Sunday 15th May 2022
2:00pm – 4:00pm

 

Monday 16th May 2022
12:00pm – 1:30pm (Housing specific session)
5.30pm – 7:30pm

 

Tuesday 17th May 2022
5.30pm – 7:30pm

 

Thursday 18th May 2022
12:00pm – 1:30pm (People of Colour specific session)
5.30pm – 7:30pm

 

Location: Virtual & Physical
Community Base, 113 Queens Road
Brighton BN1 3XG

Type:

Services: 
- Provides advice and information on how to improve your finances
- Tools and calculators to help you keep track of your finances and plan ahead
- Reach out to them online or via the phone to be connected with a financial advisor
.

Cost:

Free

Who:

For anyone who needs financial advice and information.



Contact

Opening Time: 8:00 am - 6:00 pm, M-F; Closed weekends and Bank Holidays; Web Chat also open 8:00 am - 3:00 pm on Saturdays.

Location: Virtual

Address: Virtual

Type:

They have 18 residential bedrooms with treatment programmes for clients looking to stay in-house for a sustained period of time. All programme types focus primarily on alcohol addiction but also address other addictions, such as gambling, drugs, etc.

Cost:

Self-funded or can be referred for free via Local authority (call local Drug And Addictions Team (DAAT) at your local authority)
-£700/week for residential (18 bedrooms)
-£330/week for day clients

Who:

For men and women looking for support for total abstinence and lifetime recovery from alcohol.

Contact

Telephone: 020 8769 7674

Opening Time: Location: Physical

Address: Streatham, London

Type:

"Services: Advice/Information; Advocacy; Befriending/1:1; Campaigning/Activism; Counselling; Drop-in Service; Equal Opportunities/Discrimination; Events; Gender; Harassment; Healthcare; Helpline; Housing/Homelessness; Infrastructure/Community Development; Legal Advice
Mental Health; Outdoors/Sports; Pride; Publications; Research; Resource Library
Sexual Health; Sexual Violence; Substance Misuse; Training; Volunteering"

Cost:

Free , maybe paid too at some point (not sure)

Who:

"For Ace Spectrum Communities
All LGBT+ Communities
Bisexual Men
Bisexual Women
Black, Asian and Minoritised Ethnicities
Gay Men
Lesbians/Gay Women
People over 50"

Contact

Opening Time:

 

 

Location:London

Type:

Services:
- Helpline (confidential 30 minutes of supportive listening/offers signposting - run by experienced staff and volunteers). Not a resource for ongoing counselling/support
- Email support
- In-person peer support groups (although not currently operating)
- Training and online resources for those that know a survivor

Cost:

Free

Who:

For adult survivors of childhood abuse seeking short-term, supportive listening over the phone, or those wanting training on how best to support them.

Contact

Telephone: 0808 801 0331

Opening Time: Opening Times: 10am-9pm, Mon-Thu 10am-6pm, Fri

Location: Virtual & Physical

Address: Several locations based on your postcode

Type:

"Services: Advice/Information
Advocacy
Campaigning/Activism
Faith
Helpline
Immigration
Policy/Representation
Pride
Publications
Resource Library
Self-help/Support Group
Social Group"

Cost:

Free & Paid

Who:

" All LGBT+ Communities
Black, Asian and Minoritised Ethnicities
Men
Non-UK Residents
People of Faith
Women"

Contact

Opening Time:

 

Location:London

 

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Type:

Services: They meet monthly in Worcestershire. They are not trained advisors but are a peer to peer support group. Support is via meetings not online.

Cost:

Free

Who:

Parents of LGBTQI+ children

Contact

Telephone: 07864 397422

Opening Time:

Generally on the third Tuesday evening of each month

 

Location: Worcestershire and South Birmingham area

Type:

Services:
- HOPELINEUK (Helpline): Confidential support and advice service for those 35 and under who are experiencing suicidal thoughts, or anyone concerned about a young person thinking about suicide
- HOPELINEUK Web Chat
- Email support
- HOPELINK: A digital platform that allows young people to revisit their suicide safety plans 24/7 in a confidential online space with the help of suicide prevention advisors
- Online resources

Cost:

Free

Who:

For young people under 35 seeking support around suicidal ideation, and professionals or parents who want to know how to support a young person contemplating suicide.

Contact

Opening Time: Opening Times: 10am - 10pm, Mon - Fri 2pm - 10 pm, Weekends 2pm - 5pm, Bank Holidays

Location: Virtual

Address: Virtual

Type:

Phoenix Futures offers support services in the following four areas:
- Residential treatment
- Criminal justice
- Local community
- Housing

Click on this link to look for services in your area:
https://www.phoenix-futures.org.uk/phoenix-futures-for/people-and-families-who-use-our-services/find-a-service/

Cost:

Charge unknown, but do accept local council-funded care if you cannot self-fund.

Who:

For people with drug and alcohol problems looking for residential treatment options, or help in their local community, with the justice system or housing.

Contact

Opening Time: Location: Physical

Address: Several locations based on your postcode

Type:

"Services: Advice/Information
Advocacy
Befriending/1:1 (A new weekly Online Positive21 Peer Support Service to support group members; Skype conference - national and international; Telephone support)
Counselling
Healthcare
Helpline
Mental Health
Self-help/Support Group
Sexual Health
Social Group"

Cost:

Free

Who:

"Bisexual Men
Gay Men
Men
Other
People over 50
Trans People/People with gender histories
Young People"

Contact

Telephone: 07549 430465

Opening Time:

see website: http://www.positive21.org.uk/contact.shtml

 

Location:Meeting groups and clinics in London and Wales (online UK wide)

Type:

70 various conditions treated at in-person locations throughout the UK, paid for by your insurance provider or yourself.

Cost:

Ranges from £13k for a 28-day programme (Glasgow) to £22k (flagship Roehampton centre). Average is around £18k for that programme. General admission is £6k per week average.

Who:

For those who can afford private mental health care.

Contact

Telephone: 0800 086 1086

Opening Time: Location: Physical

Address: Several locations based on your postcode

Type:

The Providence Project offers a full-length programme of 12 weeks, with a minimum stay of 28 days recommended. Prices include a tailored detox programme, programme activities and accommodation/food.

Cost:

4-week programme including detox = £4,950
£895/wk thereafter.

Who:

For those looking for a private residential rehab for their alcohol, drug or gambling addiction.

Contact

Telephone: 0800 955 0945

Opening Time: Opening Times: 8am - 11pm 7 days a week

Location: Physical

Address: Bournemouth

Type:

Services: Advice/Information, Counselling, Housing/Homelessness, Self-help/Support Group, Sexual Health, Social Group

Cost:

Paid & Free training only

Who:

"For Ace Spectrum Communities
All LGBT+ Communities
Young People"

Contact

Opening Time:

Location:

Zone 5, Wrentham Business Centre,
Prospect Park, Exeter, EX4 6NA

Cost:

No costs to use the directory. There may be a cost depending on the rehabilitation services you choose.

Contact

Cost:

Free

Contact

Telephone: 0300 5000 927

Opening Time: 9.30am - 4pm, Mon - Fri Excluding Bank Holidays

Type:

Services: 
- Website: Lots of mental health information and resources 
- Phone line: Provide advisory services on mental health issues 
- Provides support and advice for carers
- Support and help integrating individuals back into their community (including those who’ve spent time in prison)
- Housing
- Peer groups

Note: They do not offer emergency services and can only advise those 18+ living in England.

Cost:

Free

Who:

Can only advise those 18+ living in England on their advice line, and it is an excellent resource for carers.

Contact

Opening Time: 0930 - 1600, M-F Not bank holidays

Location: Virtual & Physical

Address: Several locations based on your postcode

Type:

You can search their website for the various services they offer across England:
- Residential recovery and supported living
- Criminal justice and advocacy
- Community-based help
- Crisis houses 
- Employment support 
- Social enterprises.

Cost:

Free

Who:

For anyone looking for recovery-focused, round-the-clock residential care after, or as opposed to, hospital care.

Contact

Opening Time: Location: Physical

Address: Several locations based on your postcode

Type:

A non-judgemental listening service that does not give advice but can help you explore the best ways to cope for yourself. They can also provide contact details for local organisations that can help you based on your needs.

Cost:

Free

Who:

For people in crisis who want to talk to someone anonymously.

Contact

Telephone: 116 123

Opening Time: 24/7/365

Location: Virtual

Address: Virtual

Type:

Services: 
- Website: They have good information for young people; however, you must be 16+ to use their services
- Support Forum (18+)
- Helpline (although the SANEline is not currently operating)
- Text service: You can leave your first name and a contact number on the number provided, and they will get back to you
 - Email support

Cost:

Free

Who:

Offers support services to those 16+ (Support Forum 18+).

Contact

Opening Time: 4:30 pm - 10:30 pm daily (the SANEline is not currently operating)

Location: Virtual

Address: Virtual

Type:

Annonymous texting service

Cost:

Free

Who:

Children, young people and adults who are struggling to cope (not necessarily LGBTQI+)

Contact

Opening Time:

Mon-Fri 9am-5pm

 

Location: Telephone SMS

 

21 Whitefriars Street, London EC4Y 8JJ

Type:

SIG works in collaboration with those they support, carers, professionals, commissioners and local communities, and they operate according to the principles of Psychologically Informed Environments (PIE).

You can use their website to search for local services in the following areas:
- Mental health
- Women & trauma
- Drug & alcohol
- Criminal justice
- Homelessness & complex needs
- Personality disorder

Cost:

Charge

Who:

For those looking for bespoke and collaborative health and social care services to address their complex needs.

Contact

Telephone: 020 3668 9270

Opening Time: Location: Physical

Address: Several locations based on your postcode

Type:

Services:
- Teen Challenge: A 12-month voluntary program that is split into 3 levels. A fourth level is offered after completion of the first three, which includes ongoing support and supervision. They do not accept those who are using antipsychotic medications. To apply, you will have to fill in an application form for one of the centres. You can access the form on their website and can contact them via e-mail or phone for any questions
- 6 Residential centres & 15 drop-in centres across the UK
- Women’s centres in South Wales, Scotland and London

Cost:

Free

Who:

For teenagers who are addicted to drugs or alcohol and can live in a residential setting, which is dependent on an interview and GP reports.

Contact

Telephone: 01664 822 221

Opening Time: Location: Physical

Address: Several locations across the UK: Nottinghamshire South Wales, Gorlas Scotland (3) London, Ilford

Type:


Services: 
- Free and confidential helpline and chat
- SASP (Support After Suicide Partnership): Support offered to those bereaved by suicide.

Cost:

Free

Who:

Men in a crisis.

Contact

Opening Time: 5pm - Midnight 365 days a year

Location: Virtual

Address: Virtual

Type:

Services:
- Helpline (Childline): Doesn’t show up on your phone bill
- 1-2-1 Counsellor Chat
- Sign Video via 1-2-1 Chat: Available for deaf young people as they have BSL interpreters
- Email Support: Done through a Childline online account. Can send an email anytime, and they try to reply within a day
- Ask Sam: Anyone can write a letter to Sam about any problem, and “Sam” replies to a few letters a week. The letters/responses are published on the public website without any identifying information. You can search for Sam’s advice to people with similar problems to you as well
- Message Boards: Online forums where you can share how you’re feeling, ask a question, and get support from other young people

Cost:

Free

Who:

For young people 19 and under who want to talk to a trained counsellor or volunteer about anything.

Contact

Opening Time:

Opening Times: Childline - 7:30 am - 3:30 am, M-F - 9:00 am - 3:30 am, Sat & Sun 1-2-1 Counsellor Live Chat: - Weekdays: 7:30 am - midnight - Weekends 9:00 am - midnight Sign Video: - 9:00 am - 8:00 pm, M-F - 9:00 am - 1:00 pm, Saturdays Location: Virtual Address: Virtual

Type:

Services:
- Free Helpline
- Crisis Messenger via text
- 1-2-1 Chat: Trained helpline supporters that offer a non-judgemental service
- Online Group/General Chats on different topics for those 11-25
- Email support (send an email on their website): Aims to respond within 24 hours
- Discussion boards on their website
- Counselling services: Confidential short-term listening support for those 25 and under with concerns about their mental health and emotional wellbeing
- Postcode lookup: Local advice finder database with more than 16,500 local, regional and national organisations that can offer you advice and information about anything that's concerning you
- Online resources

Cost:

Free

Who:

For young people looking for various support services.

Contact

Telephone: 0808 8080 4994

Opening Time: Opening Times: Helpline & 1-2-1 chat: - 3:00 pm - 12:00 am, 7 days a week (Note: Chats may not be connected after 11:15 pm) Crisis Messenger available 24/7 Group/General Chats offered at certain times throughout the week (see their schedule online)

Location: Virtual

Address: Virtual

Type:

A 12-week in-person programme, with a peer group approach, for men with a history of addiction, followed by a “move-on” programme where help is given to find employment.

You can phone or email Paul Da Costa on the referral phone number or email provided to self refer by filling in their form, or by getting an agency worker to do it on your behalf.

Cost:

£275/wk

Public Funding: The Nehemiah Project can claim housing benefits on your behalf if you are eligible for them.

Who:

For ex-offender men 18+ committed to remaining abstinent, have a history of substance misuse or addiction and can claim housing benefits.

Contact

Telephone: 020 8773 7417

Opening Time: Location: Physical

Address: London, Streatham

Type:

Once you contact them via phone, e-mail or their webchat service, they can guide you on the admission process and answer any questions you might have. Services they offer:

- 12-step programme for addictions
- Detox programme
- Voluntary work option post-programme
- Daycare

Cost:

Roughly £15k for 3 months.

Who:

For adults looking for in-person help with alcohol and drug addictions.

Contact

Opening Time: Opening Times: 9:00 am - 5:00 pm, M-F

Location: Physical

Address: Luton, Chelmsford, Clapham, Leicester

Type:

Use the online directory for contact information for specific services. Search by:
- Area
- Postcode
- Name of service
- Issue or topic

The services listed are not managed by the Anna Freud Centre. Contact the services directly using the contact details you find for the services you’re interested in.

Cost:

Free

Who:

For young people, teachers, or those looking for help for themselves/someone they know.

Contact

Opening Time: Location: Virtual

Address: Virtual

Cost:

Free

Contact

Telephone: 020 8215 2356

Type:

Use their website to search for the following services: 
- Supported living 
- Criminal justice 
- Advocacy.

Cost:

Free

Who:

For anyone looking for accommodation based support for mental health, criminal justice services, or advocacy.

Contact

Opening Time: Location: Physical

Address: Several locations based on your postcode

Type:

"Services: Advice/Information
Advocacy; Befriending/1:1; Campaigning/Activism; Counselling; Equal Opportunities/Discrimination; Events; Gender; Helpline; Mental Health; Networks
Pride; Self-help/Support Group; Social Group"

Cost:

Free & Paid

Who:

"For All LGBT+ Communities
Black, Asian and Minoritised Ethnicities
Men
People of Faith
People over 50
People with disabilities
Women
Young People "

Contact

Telephone: 07395 355066

Opening Time:

Helpline is not 24/7; instead you request a time for a callback

 

Location:London

Type:

Turning Point works with people who have complex needs, including:
- Drug and alcohol misuse
- Mental health conditions
- Offending behaviours
- Primary care needs
- Housing and unemployment issues
- People with learning disabilities

They offer the following services:
- Group therapy
- Help for helpers
- Peer mentors
- Resolution clinic
- Website where you can search and be connected with relevant services for your needs in your area

Cost:

Free

Who:

For those looking to be connected with local services in their area for complex needs.

Contact

Opening Time: Location: Physical

Address: Several locations based on your postcode

Type:

Services: Advice/Information; Advocacy; Campaigning/Activism; Counselling; Equal Opportunities/Discrimination; Events; Gender; Helpline; Mental Health; Policy/Representation; Social Group

Cost:

Free

Who:

All LGBT+ Communities

Contact

Opening Time:

 

 

Location:Wales

Type:

Services:
- Freephone National Helpline: Offers advice, guidance and support to parents, carers, and professionals who are supporting a child who has lost someone
- Online Chat: Anonymous one-on-one support
- Ask Email Advice: UK-wide national email service offering support, information and advice to anyone
- Winston’s Wish Crisis Messenger: If you need to speak to someone urgently
- Online Grief Support Groups: Gives young people 13-18 the opportunity to meet others who have experience the death of someone close to them via Zoom once/month. Send them an email to book a space

Cost:

Free

Who:

For young people under 18, or those who support them, who have lost a parent, sibling or relative, and need support.

Contact

Telephone: 0808 8020 021

Opening Time: Opening Times: Freephone Helpline: - 9:00 am - 5:00 pm, M-F Online Chat - 1:00 pm - 5:00 pm, Tuesdays - 9:30 am - 1:00 pm, Fridays

Location: Virtual

Address: Virtual

Type:

Services:
- Helpline for parents
- Awareness
- Training
- Crisis Messenger: A free 24/7 text support service for young people across the UK experiencing a mental health crisis. Trained volunteers answer texts with support provided by an experienced clinical counsellor. Messages can be anonymous unless you’re at immediate risk or harm.

Cost:

Free

Who:

For young people with mental health concerns or parents, schools and organisations that work with children (>25) with mental health issues.

Contact

Telephone: 0800 802 5544

Opening Time: Opening Times: 9:30am - 4pm, Mon - Fri

Location: Virtual

Address: Virtual

Type:

Services:
- Awareness
- Postcode Search

Cost:

Free

Who:

For those looking for youth-specific counselling, advice or information services.

Contact

Telephone: 020 8772 9900

Opening Time: Location: Virtual

Address: Virtual